Friday, March 23, 2007

after 5 hours of tinkering with our new dsl modem, that took two weeks to arrive, the linksys router, network settings...calling earthlink a gazillion times only to hear that since we purchased our own router they cannot help us...and "would we like to pay for home networking service for $7.95 a month?", i wanted to scream.

"Minnie! barf right here in my mouth, just never, ever, on the modem again."

so this morning i pull wires, change this, change that, put in this setting, take out that setting...eat a handful of marshmallows...check my work email...and still "page could not be found"


but at last out of the wireless fog comes my hero, Victor...right away i know he's different, he's the one...and my teeth start to unclench, and i sigh a great sigh of relief.

victor says do this and damn i do it.
change this, he says.
now do this...

and shazaam, connected!

I frikin'



victor...tho i suspect that's not his real name.

10 comments:

Velo Bella said...

I heart victor too!

Ippoc Amic said...

I heart pearie and victor...pearie is best tech support

bbElf (a.k.a. panda) said...

Yay Victor! Maybe Lauren can convince Percy to do some work on his house as a thank you?

Earthlink sucks. I went through something similar with them when I first started...every call they would force me to troubleshoot the same things for 30 minutes before the new person would help me, even after I begged them to log in that I'd troubleshot before...

Glad you're back!

lauren said...

victor sounds smart.

most of those support people are like 22 years old and they just don't care.

Ippoc Amic said...

I just had a terrible karma thought-was this your payback for all those years at pacbell internet tech support...

Anonymous said...

yay! you are back!

alicat said...

you said shazam. mike always makes fun of me when I exclaim 'shazam.' i'm glad i'm not alone in loving that word.

PAB(a.k.a.CID) said...

yes, do yourself a favor and dump earthlink...

and I like the word shazam too. three sylables, two after the z...

Nrjetik1 said...

Oh SHYTE!!! I spent countless hours arguing and being ignored by Earhlink about 6 months ago. I ended up dropping there sorry arses and re connecting with ATT.

Hopefully you didn't go with one of their "bundled" offers.
good luck..
See you at the TT manana.

marscat said...

yes total suckage...until Victor